Technical Support

Technical specifications & answers

Immediate, factual answers regarding material grades, structural load capacities, custom casting runs, and site-ready delivery requirements.

Factual Answers

Frequently Asked Questions

Factual guidance on material specifications, custom casting runs, site-ready delivery, and installation requirements for professional builders.

Material Integrity

Custom Profiles

We cast using high-density, low-porosity architectural grade concrete, slow-cured for maximum durability and resistance to frost.

Submit your structural drawings or masonry profiles via our shop page, and our casting yard will produce custom molds to your exact dimensions.

Are components reinforced?

What is the lead time?

Structural units such as long window sills and large pier caps contain internal steel reinforcement to ensure structural integrity during transit.

Standard profiles ship within days, while custom casting runs typically require three to four weeks for mold fabrication, pouring, and slow-curing.

Logistics & Handling

Site Installation

All orders are packed on pallets, shrink-wrapped, and delivered site-ready with tail-lift offloading. Ensure a level hardstanding surface is available.

All our coping stones and window sills feature precision-cast drip grooves on the underside to shed water and protect brickwork.

Do you deliver nationwide?

What mortar is recommended?

We coordinate direct-to-site delivery across the United Kingdom, timed to match your bricklaying schedule and reduce on-site storage requirements.

We recommend a standard lime-based mortar or a weak cement mix to accommodate natural thermal movement without cracking the hand-cast stone.

Need a custom casting run?

Submit your architectural drawings or custom masonry profiles to our casting yard for an accurate trade estimation.